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Free AI Chatbot Setup AND Training

1-on-1 Customer Success at scale

Let us manage user retention so you can focus on making the best product for your users.

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Some of Our Past Clients

PROBLEM

This sounds familiar?

You're not the only one, our past clients had the same issues

Constant User Loss

If your churn rate exceeds 5% monthly, it’s a clear sign that something is going wrong. You might be asking yourself, 'What’s happening?' and feeling the pressure.

Hidden Product Issues

Struggling to pinpoint product flaws? You thought you had achieved Product-Market Fit, but now it feels elusive.

High # of Open Tickets

Slow customer support response times are leaving your users frustrated and more likely to leave

Low Resources

Your team is stretched thin, and you don't have the bandwidth to build and manage complex customer success systems.

High CAC Costs

Getting new users is costing you an arm and a leg.

Low CLTV

Users aren't staying long enough for you to recoup your CAC.

HOW IT WORKS

Easy implementation in
four easy steps

A system designed to boost user conversion, engagement, retention, and referral.

SERVICES

Understanding The Situation

We start by conducting a thorough analysis of your customer journey to identify key success milestones and potential roadblocks.

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SERVICES

Reactive Customer Success

We immediately set up cancellation flows, reactivation campaigns, and an AI Chatbot to respond to all customer requests. This should reduce user churn and instantly reduce the number of support requests.

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SERVICES

Proactive Customer Success

We use behavioral analyses and surveys to identify at-risk users. This allows us to proactively address their concerns and enhance their experience using onboarding, FAQs, and Product tours.

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SERVICES

Visionary Customer Success

Our visionary approach focuses on creating long-term customer loyalty. This involves creating and managing feedback loops, webinars, user testimonials, roadmaps, upsells, and Referral programs.

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Make a lasting impression with StartupHelpr

See why SaaS founders prefer StartupHelpr over an in-house customer success team and what makes it the best, most efficient CS solution on the market.

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METRICS

Numbers from our last client

50%

drop in churn in 90 days

<2

minutes support time

53%

increase in referrals

FAQ

We’ve got you covered

Why should I choose you over an in-house team?

How much is your price?

How soon can I expect to see results?

How much time would you need with my team?

What is your refund policy?

Is the contract binding?

No, not at all. You can stop working with us as soon as you want.

Make a lasting impression with StartupHelpr

See why SaaS founders prefer StartupHelpr over an in-house customer success team and what makes it the best, most efficient CS solution on the market.

Book a Call